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The basic aim of our company is to supply quality products and first class service to customers. Profiting from this, our production value and sales volume get substantial increases. In addition, our company deepens staff£§s understanding of service consciousness before, mid and after contract, and specially compiles a detail "Manual for Sales Clerk". Every staffer fully understands that service is the life of an enterprise.
Service commitment
1. Free delivery to user£§s place.
2. Provide technical supervision of optical cable for users.
3. Thermoweld and test the cable projects for users.
4. Warranty for three years.
5. Provide repair service for the whole service life.
6. React to the quality and service complaint within 2 hours, and find out solutions within 24 hours.
7. Provide comprehensive technical training and perfect technical service to users.
8. Assure guarantee of repair, replacement and refund of product.
9. Give compensation for user£§s economic loss resulted from quality problem of product.
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